In case you missed it, here is a summary of the Leadership Success Call for July 19, 2012.
Ideally we want to equip our teams make good decisions when we’re not around. Effective communication is one way to help us get there.
Here are some of the points we discussed:
We typically think of communication as a tool to motivate, align and inspire, learn and get feedback (two-way), inform, and correct.
One main reason we often miss is freedom
- The best thing we can do as leaders is create more leaders
- One of the biggest ways to accomplish this is to be a great communicator
- Does NOT mean we have to be a award-winning speakers or writers
- It means we take time to think about who needs to know what by when … we seek out knowledge gaps and try to fill them at the right time
What we communicate determines format and how often
- Vision, values (often, every time): restate, remind and clarify
- Goals, plans, strategy (once a month): revised regularly, often with input from team; listening is important here
- Day-to-day projects and stuff (at least once a week): mostly listening (90%), coaching, removing barriers, looking to fill knowledge and resource gaps, personally connecting
- Information (as needed): be very mindful of how these messages are delivered, consider other people’s time
- Correction (as needed): needs to be courageous and honest, no spin or sugar coating; be very clear on expectations going forward
I launched these Free, interactive sessions for leaders who want to learn, grow, and help create other leaders. People call in to offer opinions, ask questions, and inspire others to live and lead with more success.
Feel free to join the discussion.
We’d love to hear your insights and questions.