Every leader wants their company to grow or prosper. Achieving this outcome typically requires some level of continuous improvement, which works best when you have a feedback loop. Feedback is the most important part of continuous improvement because we can’t always see our own dirt. But getting this unfiltered feedback becomes tougher as you move […]
A single word easily changes the meaning of a sentence. I walked the dog becomes I surfed the dog. I witnessed something like this happen at the Northeast Ohio E&Y Entrepreneur of The Year Awards Ceremony last month. If you ever get the chance, go. The stories are inspiring and the production quality is up […]
Part of a public company’s ability to generate good returns for it’s investors comes from building trust with those investors. If the investors trust the company, they stick around longer, buy more shares and hopefully drive the price up. The best way to build this trust is through regular and consistent communication. Earlier this year […]
When the most consistent part of the strategy is the CEO making knee jerk decisions, he has either lost faith in the team or himself. Since he probably picked the team, in whom has he really lost faith?
The leader’s challenge is to navigate her world with both consistency and agility. Consistency gives the team a stable base. It gives them something to look back to when things get hard – it’s a lighthouse, or a permanent landmark. Consistency builds trust. Consistency is important to: the pursuit of a long-term vision and the impact you […]